Paldo Casino Privacy Policy – How We Collect and Protect Your Data
This Privacy Policy explains what personal information paldo casino collects when you use our platform, how that information is used, and what rights you have as a player based in the Philippines. We are committed to handling your data responsibly and transparently.
Last updated: 2025. This policy applies to all users of paldocasino.bet.
1. What Data We Collect
When you register and use paldo casino, we collect different categories of information to operate your account and provide our services:
- Account information: Your full name, date of birth, email address, and any identity verification documents you submit during registration or account review.
- Payment information: Local Philippine payment channel details associated with deposits and withdrawals in Philippine Peso (₱ PHP). We do not store full card numbers or sensitive banking credentials directly.
- Device and browser data: IP address, browser type and version, operating system, device model, and screen resolution. This is collected automatically when you access the platform.
- Usage data: Pages visited, session duration, game activity logs, deposit and withdrawal history, and interactions with platform features.
- Cookies and tracking data: Session cookies and preference cookies. See Section 3 for more detail on how cookies are used.
We only collect information that is necessary for providing the platform, processing transactions, verifying identities, and meeting our compliance obligations.
2. How We Use Your Information
Paldo casino uses the data we collect for the following purposes:
- To create and manage your player account, including identity verification and age confirmation.
- To process deposits and withdrawals in Philippine Peso via your nominated local payment channel.
- To maintain the security of your account and detect fraudulent or suspicious activity.
- To provide customer support and respond to your enquiries.
- To comply with applicable legal and regulatory obligations, including anti-money laundering requirements.
- To improve platform functionality based on aggregated usage patterns — this analysis does not identify individual users.
- To send you account-related notifications such as transaction confirmations and security alerts. We do not send promotional emails unless you have opted in.
We do not use your personal data for purposes beyond those listed above. We do not sell your personal data to any third party for marketing or advertising.
3. Cookies and Tracking
Paldo casino uses cookies — small text files stored on your device — to support essential platform functions. We use two main types:
- Session cookies: Required to keep you logged in during a browser session and to maintain your account state as you navigate between pages. These are deleted when you close your browser.
- Preference cookies: Used to remember non-sensitive settings such as language or display preferences across sessions.
We do not use third-party advertising cookies, behavioural tracking cookies, or cross-site tracking technologies. Most browsers allow you to control or block cookies through browser settings. If you disable session cookies, some functions on the platform may not work correctly, including logging in.
We do not use any analytics or tracking scripts that send your browsing data to external advertising networks.
4. Data Storage and Security
Your personal data is stored on secure servers. Paldo casino applies standard industry-level technical measures to protect your data against unauthorised access, loss, or misuse. These include encrypted data transmission (HTTPS), access controls limited to authorised personnel, and regular security reviews.
We retain your account data for as long as your account remains active. If your account is closed, we may retain certain records for a period required by applicable law or for the purposes of resolving disputes and detecting fraud. After the required retention period, data is securely deleted.
Whilst we take reasonable steps to protect your information, no online platform can guarantee absolute security. You are also responsible for keeping your login credentials secure. If you suspect unauthorised access to your account, contact paldo casino support immediately.
5. Sharing Data with Third Parties
Paldo casino does not sell or rent your personal information to third parties. We may share limited data with trusted third-party service providers in the following circumstances:
- Payment processors: Your payment channel details are shared with the relevant Philippine payment provider to complete your deposit or withdrawal transaction. These providers are bound by their own privacy and security obligations.
- Game content providers: Aggregated and anonymised usage data may be shared with licensed game providers to support platform performance. Individual player data is not identified in this process.
- Legal requirements: We may disclose your information to regulatory authorities or law enforcement agencies when required to do so by applicable Philippine law, a court order, or other legal process.
Any third party that processes data on behalf of paldo casino is required to handle that data in compliance with applicable data protection standards and only for the specific purpose for which it was shared.
6. Your Rights and Minor Protection
As a registered user of paldo casino, you have the following rights regarding your personal data:
- Right of access: You may request a summary of the personal data we hold about your account.
- Right to correction: If any of your personal information is inaccurate or out of date, you may request that it be corrected.
- Right to deletion: You may request that your account and associated personal data be deleted, subject to any legal retention obligations we are required to fulfil.
- Right to restrict processing: In certain circumstances, you may request that we limit how we use your data while a dispute or review is ongoing.
To exercise any of these rights, contact our support team at the address listed in Section 7 below.
Protection of minors: Paldo casino strictly prohibits registration or use by anyone under 18 years of age. We do not knowingly collect personal data from minors. If we identify that an account has been created by a person under 18, that account will be closed and any personal data associated with it will be deleted promptly.
7. Policy Updates and How to Contact Us
Paldo casino may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make changes, the updated policy will be published on this page with a revised date. We encourage you to check this page periodically. Continued use of the platform after any update constitutes your acceptance of the revised policy.
If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please contact our support team:
Email: [email protected]
For general questions about your account or platform usage, visit our FAQ page. For information about responsible gaming, see our Responsible Gaming page.
Your Data Stays Protected at Paldo Casino
Have more questions about how we handle your account or data? Check the FAQ or log in to manage your account settings directly.